career planning | start future button

Career Planning: It’s a Joint Effort

Whether you’re a Comfort Advisor, technician, or a dealer who wants to invest time in your team, here’s how, together, you can get beyond the workday grind to forecast a future within your profession.
September 27, 2016/by HVAC Learning Solutions
service call checklist illustration

The Essential Service Call Checklist 

Heading out on a service call? There are a few things every technician needs before leaving the dealership.
September 22, 2016/by HVAC Learning Solutions
helpful tips written on chalk board

Don’t Sell Products; Sell Comfort!

There are ample opportunities to be successful and exceed customer expectations by shifting your sales philosophy from selling products and features to selling comfort.
September 20, 2016/by HVAC Learning Solutions

Weather the Weather

Prepare to weather the weather with these expert tips from HVAC Learning Solutions' Sales Trainer Manager, Dave Nichols.
September 15, 2016/by HVAC Learning Solutions

Tech Speak

The key to having a customer for life? Effective jargon-free communication.
September 13, 2016/by HVAC Learning Solutions

Is Your Business Optimized for Millennials?

If you’re not taking advantage of these five ways to make your business millennial-friendly, you’re missing out on a large chunk of potential customers.
September 8, 2016/by HVAC Learning Solutions

How to be the Sherlock Holmes of HVAC

Clue in on these diagnostic issues throughout your customer's home and become the ultimate HVAC problem-solver. 
September 6, 2016/by HVAC Learning Solutions

Five Ways Checklists Can Improve Your Business

Check out these five ways to use checklists to grow your business from HVAC Learning Solutions Technical Trainer Ramy Mousa.
September 1, 2016/by HVAC Learning Solutions

Tech Tips: Top 10 Things to Know Day 1

Want to become a technician in the HVAC industry? Check out these ten tips for your first day on the job from Technical Trainers Dustin Evans and Ramy Mousa.
August 30, 2016/by HVAC Learning Solutions
customer service | stopwatch

A Timeline for Customer Service

Customer service is the name of the game — but did you know that there’s a timeline you should be using to guide your customer service efforts?
August 25, 2016/by HVAC Learning Solutions
Contact us

Contact Us: Up-to-Date or Out-of-Date?

Customers won’t come unless they know how to reach you. The way to achieve this is by having multiple up-to-date contact channels.
August 23, 2016/by HVAC Learning Solutions

Refrigerant Safety 

When you’re servicing cooling equipment, it’s important to be aware of the risks of working with refrigerant.
July 26, 2016/by HVAC Learning Solutions

Safety First: Part Two

In Safety First: Part Two, Technical Trainer Kenneth Harris discusses his top tips for chemical, ladder, crawl space, and insect safety in the HVAC industry.
July 21, 2016/by HVAC Learning Solutions

Safety First: Part One

In Safety First: Part One, Technical Trainer Kenneth Harris discusses his top tips for performing HVAC service calls in wet/rainy conditions.
July 19, 2016/by HVAC Learning Solutions

Save Big on Training Now with Summer Bonus Bucks


Summer Bonus Bucks are back! For every $1,000 in training bucks you buy, we add $500 in free bonus bucks to help you expand your training budget.
July 18, 2016/by HVAC Learning Solutions
summer marketing light bulb

Three Tips for Summer Marketing

Take advantage of the busy season and generate more business year-round with these three seasonal marketing tips.
June 30, 2016/by HVAC Learning Solutions
Online Presence

Is Your Online Presence as Strong as It Should Be?

A good website and social media presence can make all the difference in attracting customers and generating leads.
June 28, 2016/by HVAC Learning Solutions
Compressor Plugs

Testing Compressor Plugs

Techs — Learn how to keep yourself safe while checking the electrical windings on a compressor from HVAC Learning Solutions expert Jose de la Portilla.
June 23, 2016/by HVAC Learning Solutions
Electrical Safety Basics Vlog

Electrical Safety Basics and Ohm’s Law

HVAC Learning Solutions expert Jose de la Portilla demonstrates the importance of electrical safety and Ohm’s law for technicians.
June 21, 2016/by HVAC Learning Solutions
Jose de la Portilla working on heater

Bring On the Heat

HVAC Learning Solutions expert Jose de la Portilla shares important ways HVAC technicians can stay safe and healthy during the hot summer months.
June 16, 2016/by HVAC Learning Solutions

Refrigerant Safety With Jose de la Portilla

HVAC Learning Solutions expert Jose de la Portilla demonstrates the importance of refrigerant safety for technicians.
June 14, 2016/by HVAC Learning Solutions

The Benefit of Purchasing a System vs. a Single Unit

May 20, 2016/by ryan.cook@lennoxind.com
social media

Social Media Customer Service Best Practices

HVAC Learning Solutions Sales and Marketing Manager Victoria Richardson and Manager, Social Media & Communications at Lennox Industries, Valerie Mastalka, review the top three best practices for social media customer service.
May 17, 2016/by HVAC Learning Solutions
benefits

Q&A — How Can I Increase Sales With the Higher-tiered Lennox iComfort® S30?

Energy savings, clean air, comfort, and convenience — the homeowner benefits of the iComfort® S30 go above and beyond style and simplicity.
April 14, 2016/by HVAC Learning Solutions
rising group of arrows with dollar sign

Q&A — How Can I Increase Sales With the Higher-tiered Lennox iComfort® S30? Part I: Dealer Benefits

How can the Lennox iComfort® S30 help you increase sales and sell higher-tiered products? Find out what you need to know from Lennox’ Kyle Golden.
April 12, 2016/by HVAC Learning Solutions
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