New BUSINESS and SALES webinar offerings from HVAC Learning Solutions are designed to INCREASE sales in your business.

 

 

upcoming WEBINARs - March 2!

Troubleshooting HP Systems

  • Description for this Technical webinar coming soon!

  • Date/Time: March 2, 2012 - 8:00 - 9:15 AM (CST)

  • Price:$79*

Maintenance Agreements, Part 2: Marketing Maintenance Agreements

  • This is the second in the series of 5 webinars on Maintenance Agreements and addresses pricing and the operational marketing support needed for success.  It covers fundamentals of pricing conventional tune-up agreements, labor agreements and parts/labor agreements.  It also introduces both field and office processes, support materials, and other operational marketing considerations that contribute to success.

  • Date/Time: March 2, 2012 - 10:00 - 11:30 AM (CST)

  • Price:$79*
Login to Purchase
(Forgot Password?)
Username
Password

Don't have a username/password? Click here to go to the store front and create a new account.

WEBINAR schedule

Here's our current schedule for 2012:

Note: Titles in blue text are technical webinars.

  • March 16, 2012
 Maintenance Agreements, Part 3: Implementing a Viable Maintenance Program
(Gary Oetker) 10:00 - 11:30 AM CST

This is the third in the series of 5 webinars on the subject and addresses the implementation guidelines needed to implement a successful program.  It also addresses internal marketing issues like defining roles, training, creating accountability; quite simply establishing a maintenance agreement culture in the company.
  • March 30, 2012
 Capturing Air Flow Measurements
(Perry Maxwell) 8:00 - 9:15 AM CST
  • March 30, 2012
 Maintenance Agreements, Part 4: Maintenance Agreement Renewal Strategies
(Gary Oetker) 10:00 - 11:30 AM CST

This is the fourth in the series of 5 webinars on Maintenance Agreements and addresses external marketing strategies to grow the number of agreements.  Once you’ve implemented the program, and the technicians are trained to make comfort recommendations to customers, it’s very easy to fish out the pond.  The secret is to keep growing the maintenance agreement base.  The webinar also addresses renewal strategies.  It makes no sense to keep adding new agreements and lose the ones you have in place.
  • April 13, 2012
 Preparing for the NATE Exam
(Jose De La Portilla) 8:00 - 9:15 AM CST
  • April 13, 2012
 Maintenance Agreements, Part 5: Commmercial Maintenance Agreement Business Model
(Gary Oetker) 10:00 - 11:30 AM CST

This webinar is the last in the series of 5 and changes the pace to explore commercial maintenance/service agreements.  Commercial agreements provide a Business Model very similar to residential.  The selling process is different, but the opportunity to lock-in the customer and provide future replacement opportunities is the same.  This webinar examines both the opportunities and challenges in implementing a commercial agreement program.
  • April 27, 2012
 The Role of Service
(Gary Oetker) 10:00 - 11:30 AM CST
  • May 11, 2012
 Causes of Compressor Failures
(Perry Maxwell) 8:00 - 9: 15 AM CST
  • May 11, 2012
 Measuring Success in Service
(Gary Oetker) 10:00 - 11:30 AM CST
  • May 25, 2012
 Compressor Change-out Procedure
(Jose De La Portilla) 8:00 - 9:15 AM CST
  • May 25, 2012
 Pricing Service
(Gary Oetker) 10:00 - 11:30 AM CST
  • September 7, 2012
 HVAC Electricity Part 1
(**) 8:00 - 9:15 AM CST
  • September 7, 2012
 Managing Service Labor
(Gary Oetker) 10:00 - 11:30 AM CST
  • September 21, 2012
 Managing Part Replacement
(Gary Oetker) 10:00 - 11:30 AM CST
  • October 5, 2012
 HVAC Electricity Part 2
(**) 8:00 - 9:15 AM CST
  • October 5, 2012
 Customer Service Rep & Dispatching Best Practices
(Gary Oetker) 10:00 - 11:30 AM CST
  • October 19, 2012
 Technician Development
(Gary Oetker) 10:00 - 11:30 AM CST
  • November 2, 2012
 Technician Selling
(Gary Oetker) 10:00 - 11:30 AM CST
  • November 16, 2012
 Heat Exchanger Inspections
(**) 8:00 - 9:15 AM CST
  • November 16, 2012
 Technician Procedures Manual
(Gary Oetker) 10:00 - 11:30 AM CST
  • November 30, 2012
 Refrigerant Piping & Brazing
(**) 10:00 - 11:30 AM CST
  • November 30, 2012
 Utilizing Technology in Service
(Gary Oetker) 10:00 - 11:30 AM CST
  • December 14, 2012
 Refrigerant Leak Detection
(**) 8:00 - 9:15 AM CST
  • December 14, 2012
 Technician Compensation
(Gary Oetker) 10:00 - 11:30 AM CST

Pricing: $79 each*

If you are a subscriber to our LMS, just log in and go to the Store Front to sign up! (After logging in, you'll find a link to the Store Front on the right side of the page.)

If you're not an LMS subscriber, go to our LMS store front here!

>> Webinar FAQ

*Available at no charge to Dave Lennox Premier Dealers.

 

recordedwebinars