Tag Archives: maintenance agreement

The 3 M’s of maintenance agreements

Emergency service is essential for customer retention and good for quick business, but locking down your maintenance plans will prevent the need for emergency service and help you retain customers.

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Selling maintenance agreements for spring

The following are tips on how to get your customers and staff geared up for maintenance agreement season.

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Good HVAC salespeople fail, too

Even the best HVAC salespeople experience failure now and then. It’s how you choose to deal with it that matters.

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Why should your HVAC customer buy anyway?

Here are a few HVAC sales tips that should help you close the sale with customers (and slip in price without skipping a beat).

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Realistic goals for your HVAC sales team

Follow these three rules to set attainable goals for any business size.

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Use the maintenance agreement to ‘hook’ new customers

Here are three things to keep in mind when adding maintenance agreements.

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Do you have a plan when emergencies arrive?

Be sure your customers get the service they deserve by taking these measures.

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HVAC selling to couples

Keep couples on the same page and benefit from two happy customers instead of none. A how-to guide on selling to women and men who make buying decisions together.

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Why load calculation is important

Load calculation determines the basis for your entire job at a customer’s home. So pay attention!

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Top tools techs can’t live without

Landing the sale and explaining procedures with your customers have never been more streamlined. Here are a few gadgets that you can’t live without.

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  • Meet Mike Moore

    Mike Moore isn't just an HVAC expert;
    he also knows a thing or two about
    HVAC employee training. As one of
    HVAC Learning Solutions founders
    and Director of Training, his biggest
    goal is to help HVAC leaders and
    technicians grow their business
    and build lasting skills. This
    University of Kansas grad has
    a contagious personality, a lot
    of knowledge, and a knack for
    providing HVAC training
    and development.