Category Archives: Technicians

It’s all about speaking the customer’s language

speaking

Speak to your customers in a language they understand and see great results.

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The tools that aren’t in your HVAC work truck

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While tools and samples are important to have in your HVAC van, help your employees be prepared for anything with our 5 necessities.

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Get your work truck organized

organize your van

Use some of these tips to make fieldwork a little easier to manage, for everyone.

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Why Bad Breath Can Ruin the Sale

breath

There’s nothing that can kill your business like bad breath.

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Why Techs should be Excited About Training

training

The most obvious reason to be excited about training is that it advances your skills and knowledge. Technicians with more skills and knowledge can perform better and more efficiently.

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Can 3-D technology improve your field service mobility?

Using 3-D printers and scanners and avoiding traditional tablets can improve mobility — your bottom line.

Having a 3-D scanner is like having X-ray vision. Instead of having to take apart a unit, a field technician can simply scan it and receive a 3-D image of what’s inside and diagnose the problem.

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What Mike Moore loves about his job

Mike Moore, of HVAC Learning Solutions, tell us about his love of training.

In my years as Training Director for HVAC Learning Solutions, I’ve learned so much about what ails dealerships, solutions to the HVAC industry’s ever-changing standards, and what makes your customers happy.

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What you didn’t know cyber security

Protect customer data by knowing how hackers are trying to access it.

Free Wi-Fi is great, but be warned: hackers create fake hotspots that look real, and once you connect they can access all the data on your smartphone, tablet or laptop.

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What is your HVAC company getting wrong?

How to solve the problems holding your HVAC business back from seeing the results you want.

If your company is stuck in a rut, consider new strategies in marketing and outreach. It can be easy to stick to tradition, but try a new approach.

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5 reasons the new learning center will change your life

Here are 5 reasons why the HVAC Learning Solutions new learning center is better for your business.

The HVAC Learning Solutions new powerful Learning Management System will change your life. Here are 5 reasons why.

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  • Meet Mike Moore

    Mike Moore isn't just an HVAC expert;
    he also knows a thing or two about
    HVAC employee training. As one of
    HVAC Learning Solutions founders
    and Director of Training, his biggest
    goal is to help HVAC leaders and
    technicians grow their business
    and build lasting skills. This
    University of Kansas grad has
    a contagious personality, a lot
    of knowledge, and a knack for
    providing HVAC training
    and development.